![]() ![]() For step-by-step instructions, see Try or purchase Audio Conferencing in Microsoft 365 or Office 365.Īssign Phone System and a Domestic, International, or Pay-As-You-Go Calling Plan license to your users. See Assign Microsoft Teams add-on licenses.Īfter you assign this license, you need to set up Audio Conferencing. Step 1: Assign an Audio Conferencing and/or Phone System with Calling Plan license to your usersĬommunication Credits can be enabled for users that have either an Audio Conferencing license, a Phone System with Calling Plan license, or both.Īssign an Audio Conferencing license to your users. Set up Communications Credits for your organization.Īssign a Communications Credits license to users. To set up Communication Credits for your organization, follow these steps:Īssign an Audio Conferencing and/or Phone System with Calling Plan license to your users. There's no need for a pool of Communication Credits.įor more information about the new commerce experience for calling subscriptions, see Enable pay-as-you-go for your subscription and New commerce overage for telco pay-as-you-go. ![]() Instead, NCE customers will pay for overage outgoing minutes after they've used them. The new commerce experience (NCE) allows customers to pay for services after the services have been consumed, also known as post-usage billing.īecause Communication Credits is a pre-paid budget to support outgoing minutes, it’s not available to purchase for customers with NCE calling subscriptions. You can get more information, including recommended funding amounts, by reading What are Communications Credits?įor more information about plans and pricing, see the rates here.įor customers with new commerce experience calling subscriptions: If you don't set up Communications Credits, and you run out of minutes for your organization, those users won't be able to make calls or dial out from Audio Conferencing meetings. For more information, see Country or region availability list for Audio Conferencing and Calling Plans. When you sign up for Calling Plans and/or Audio Conferencing, you get some minutes depending on your country/region. Some destinations may not be included in your Calling Plans or Audio Conferencing subscriptions. Microsoft recommends that you set up Communications Credits for your Microsoft Teams Calling Plan (Domestic, International, or Pay-As-You-Go) and Audio Conferencing users who need to dial out to any destination. If you want to use toll-free numbers with Microsoft Teams, you need to set up Communications Credits. ![]()
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